SMB IT Services
ENTERPRISE-GRADEIT.SMB-FRIENDLYPRICING.
Get the same senior-level expertise that Fortune 500 companies rely on, packaged into predictable monthly services built specifically for small and medium businesses. No junior consultants. No surprise bills. Just results.
Sound Familiar?
The Challenges SMBs Face Every Day
You're not alone. These are the exact pain points we help small and medium businesses overcome.
"Our IT person quit and now what?"
When your sole IT resource leaves, you're left scrambling. We provide continuity and expertise without the risk of single-person dependency.
"We pay for M365 but only use email"
Most SMBs use less than 20% of their Microsoft 365 capabilities. We'll unlock the productivity tools you're already paying for.
"The network is slow but we don't know why"
Performance issues cost you money every day. Our health checks identify bottlenecks and optimize your infrastructure.
"Telecom bills that don't make sense"
Carriers count on you being too busy to audit. We scrutinize contracts and typically find 20-40% in savings.
73%
of SMBs lack adequate IT support
$427
avg. cost per minute of downtime
40%
typical cost savings we identify
Service Packages
Choose Your Level of Partnership
Predictable monthly pricing with no surprises. Each package is designed to grow with your business.
Essential
For startups & small teams (1-15 employees)
- Microsoft 365 Administration & Optimization
- Monthly System Health Check
- Email & Phone Support (Business Hours)
- Basic Security Monitoring
- Monthly Activity Report
Professional
For growing businesses (15-50 employees)
- Everything in Essential, plus:
- Desktop & Laptop Support
- Network Optimization & Monitoring
- Business Process Automation (2 processes/qtr)
- Telecom Contract Review & Optimization
- Mobile Device Management Setup
- Extended Support Hours (8am-8pm)
Enterprise SMB
For established SMBs (50-200 employees)
- Everything in Professional, plus:
- Quarterly Strategic IT Review
- Priority Response (4-hour SLA)
- Special Projects (8 hours/quarter)
- Staff Training Sessions (Quarterly)
- Vendor Management & Liaison
- Disaster Recovery Planning
Compare Packages
Feature Comparison
See exactly what's included in each package.
| Feature | Essential | Professional | Enterprise |
|---|---|---|---|
| Microsoft 365 Administration | ✓ | ✓ | ✓ |
| Monthly Health Check | ✓ | ✓ | ✓ |
| Email & Phone Support | Business Hours | Extended (8am-8pm) | Priority + SLA |
| Desktop & Laptop Support | — | ✓ | ✓ |
| Network Optimization | — | ✓ | ✓ |
| Process Automation | — | 2/quarter | Unlimited |
| Mobile Device Management | — | ✓ | ✓ |
| Strategic IT Reviews | — | — | Quarterly |
| Special Projects Hours | — | — | 8 hrs/quarter |
| Staff Training | — | — | Quarterly |
| Disaster Recovery Planning | — | — | ✓ |
What's Included
Services That Drive Results
Every service is designed to deliver measurable value to your business.
Microsoft 365 Management
Maximize your M365 investment with proper configuration, user management, security policies, and productivity optimization.
- User provisioning & offboarding
- Security policy configuration
- SharePoint & Teams optimization
- License optimization
Desktop & Endpoint Support
Keep your team productive with responsive support for workstations, laptops, and peripheral devices.
- Remote troubleshooting
- Software installation & updates
- Performance optimization
- Hardware recommendations
Network Optimization
Ensure your network infrastructure supports your business with regular health checks and proactive optimization.
- Performance monitoring
- WiFi optimization
- Security hardening
- Bandwidth management
Business Process Automation
Eliminate repetitive tasks and reduce errors with intelligent automation using Power Automate and other tools.
- Workflow automation
- Data entry elimination
- Approval processes
- System integrations
Mobile Device Management
Secure and manage company and BYOD devices with enterprise-grade MDM solutions.
- Device enrollment
- Security policies
- App deployment
- Remote wipe capability
Telecom Contract Optimization
Stop overpaying for voice and data services. We audit your contracts and negotiate better terms.
- Contract audit & analysis
- Vendor negotiations
- Service right-sizing
- Bill dispute resolution
The Strategia-X Difference
Why SMBs Choose Direct Partnership
The same benefits that make us valuable to enterprises make us even more valuable to growing businesses.
No Junior Consultants
You work directly with a seasoned strategist who understands your business. No learning on your dime.
Faster Decisions
No internal approvals or resource allocation delays. When you need action, you get action.
Transparent Pricing
Predictable monthly costs. No surprise bills. No scope creep charges. Your budget is respected.
Built to Scale
Services that grow with you. Start small and add capabilities as your business expands.
Real Results
Real Results from Real SMBs
See how businesses like yours transformed their IT.
73%
fewer help desk tickets
"We went from constant IT fires to proactive maintenance. Our team can finally focus on serving customers instead of fighting computers."
Manufacturing Company
45 employees
$47K
saved in first year
"The ROI was immediate. Between eliminating our break-fix costs and the productivity gains, the Professional package paid for itself in 4 months."
Retail Chain
120 employees
99.9%
uptime achieved
"We're a 24/7 operation. Strategia-X's monitoring caught issues before they became outages. Haven't had unplanned downtime in 14 months."
Distribution Company
85 employees
Getting Started
Your Path to Better IT
A clear, stress-free onboarding process.
Discovery Call
Day 130-minute consultation to understand your challenges, goals, and current setup. No sales pressure.
IT Assessment
Week 1Comprehensive review of your infrastructure, security posture, and pain points. You receive a detailed report.
Custom Proposal
Week 1-2Tailored package recommendation with clear pricing, timeline, and expected outcomes. No surprises.
Seamless Onboarding
Week 2-3We handle the transition with zero disruption. Your team gets training, and support goes live.
Ongoing Partnership
OngoingMonthly reviews, proactive recommendations, and a dedicated team that knows your business inside and out.
Common Questions
Get the Answers You Need
Get Your Free IT Security Audit
Discover vulnerabilities, identify cost-saving opportunities, and get a clear roadmap for improvement — whether you work with us or not.
Takes 30 minutes. Report delivered within 48 hours.